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[REWORK] Player Complaints (Policy & Handling)
#10
Thank you to everybody who has made their opinion known thus far, and in particular to Kunai for an excellent suggestion on a mechanical change that can really help to resolve disputes more fairly and efficiently from here on out, if it is implemented. It's truly heartening to see a problem of this magnitude being taken seriously, and I hope that at the end, it will bring us closer together.

I want to stress that the Moderators are NOT the problem here, per se, but rather the way that they are forced to do things and the way that this process can be exploited or skewed by personal feelings and close relations.

I'm also aware that there are a lot of people out there who express doubts regarding this thread. Preferably, I would urge you to present your argument here and explain why you disagree or why you believe a divisive community and a secretive complaints procedure is perfectly okay. Perhaps this is merely a heavy misunderstanding on my part and those who have presented their opinions already - and if so, we'd like to know what we've got wrong. Understanding is the first step towards bridging a gaping chasm between two 'camps'.

Otherwise, I will address a few concerns:

- No, I don't have an ulterior motive: I have put a great deal of work into this thread and consulting others regarding the validity and fairness of its content - far too much work for anything so petty and base as a targeted rant to 'rock the boat'.

- Yes, this proposal is not perfect: Then again, if you are looking for flaws and holes in the logic here, then you haven't understood the point. We have a clear problem with our community, and in the way that we handle our issues. Just because you haven't seen it - and thank god that you haven't, because it's a fucking horrible position to be in - it doesn't mean it isn't there. Please please please come forth and correct these flaws, regardless - pointing out a hairline crack is still one step closer to repairing a faulty engine.

- This thread is absolutely not about one or two individuals: Again, I've put too much work into this to simply have my ideas loosely disregarded because of imagined reasons that border on paranoia and suspicion. Raising a discussion on this scale as an appeal for a 3-day ban seems a little counter-intuitive, no? It was the catalyst, but very very far from the reagent.

So, to those who do have any opinion whatsoever on the matter and have yet to come forward, I urge you to do so. We have a very real chance to take steps toward positive change - not just in the way that the rules are enforced, but for how we interact as a community, on a game that we have loved for a long time and wish to enjoy to its fullest potential. Let's open a dialogue, for good or ill, and look towards who we wish to be - not what we regret having been.
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